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We are committed to safeguarding your financial privacy. We strive to provide you with excellent customer service and make available to you various products and services and other opportunities. We balance that goal with an institutional respect for your financial privacy and a sensitivity to your concerns. To this end, we are committed to the following Privacy Principles.
We collect, retain and use customer information only when we believe that it would be useful (and allowed by law) to administering our business and providing products, services and other opportunities to our customers. We collect information from a variety of sources, including consumer reporting agencies, other financial institutions, and public records. We receive information directly from our customers and in the course of offering and providing products and services to potential and existing customers. We may use information to evaluate existing customer relationships and to establish or make available new ones.
You are welcome to visit this site without giving us any personally identifiable information about yourself. We gather personally identifiable information through this site only if you apply for home banking or bill payment services through this site or send us email. From time to time, we may solicit information from you for our guest book, or in connection with a giveaway or drawing. The disclosure of information is entirely voluntary on your part and, if you choose to give it, the personally identifying information will be used primarily to enable us to contact you with additional information about us and our products and services.
This site uses "cookies." Cookies are pieces of information that a website transfers to a computer's hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your password and preferences while you are at a site. The use of cookies is an industry standard and will be found at most major websites. Each browser accessing our site is given a unique cookie which is then used to show how and when guests use the site. Cookies help us see which areas of our site are popular and which are not. This helps us deliver better services by helping us understand whether the majority of those accessing the site are new or repeat visitors and what pages are viewed.
We have established procedures so that any customer information that we keep and use is accurate, current and complete in accordance with reasonable commercial standards and the requirements of the federal Fair Credit Reporting Act. We respond promptly to customer concerns about the accuracy of financial information.
We authorize our employees to access or use customer information only if they have a business reason to do so. We educate our employees about their responsibility to protect your financial privacy. Our employees are bound by a code of conduct that includes these privacy principles.
We have appropriate security standards and procedures in place regarding access to customer information.
We do not disclose specific information about customer accounts or other personally identifiable customer information to unaffiliated parties for their own use, except for the exchange of information with reputable consumer reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence, unless (1) the information is provided to help complete a transaction on your behalf or perform a service for you, (2) you have given us your permission, (3) the disclosure is required or allowed by law, or (4) we have informed you about the possibility of such disclosure for marketing or similar purposes and have given you the opportunity to decline such disclosure.
From time to time, we may hire others to support us in marketing or delivering our products and services. If we provide personally identifiable customer information to others in the course of these business relationships, we insist that the confidentiality of such information be observed.
By accessing this site, you agree to these Privacy Principles. If you do not agree, please do not use our site. These Privacy Principles do not modify or supplement any existing agreement that we may have with you and is not intended to be incorporated as part of any future agreement between us. We reserve the right, at our discretion, to change, modify, add, and/or remove any of these Privacy Principles at any time. Please check this page periodically for changes. Your continued use of this site following the posting of changes to the Privacy Principles will mean you accept the changes.
If you have any questions about our privacy policies, please call us at 618-659-4000 or 1-888-767-7103.
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